Boston Schools Broaden Employee Background Checks

In January, Massachusetts’ Governor Deval Patrick signed the Act Relative to Background Checks bill into law. This law now allows the school systems to perform national criminal background checks on employees. Previously, employees were only screened for crimes committed in the state of Massachusetts.

In February, a Boston Herald investigation revealed that a man with two previous drunk driving arrests plus multiple breaking and entering convictions was currently employed to drive a van for a public high school. As a result, the Boston area began performing a sweep of background checks on their current employees. The results have been shocking.

The area has 9,000 school workers, and currently one-third of the background checks have been completed. So far, 11 “support” staff” employees (non-teachers) have been placed on administrative leave due to their criminal records. Some of the employees had a history of serious offenses that included: felony kidnapping, drug possession, assault, and unlawful ammunition possession. Of the eleven staffers with previous offenses, none of them had ever been charged with a sex crime.

Prior to this year, a school review board only turned down job applicants who had been convicted of serious crimes. Now, more consideration is being given to those employees who’ve also been charged with a crime, but had a non-conviction. The panel realized some individuals who made plea deals that resulted in non-convictions should be turned away as well.

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Family Wants Social Media Background Checks After Workplace Shooting

Last summer, a supermarket employee in New Jersey walked into his workplace and killed two employees before shooting himself. It was later revealed the gunman had posted this chilling question three years prior on his Twitter account: “Is it normal to want to kill ALL of ur (sic) coworkers?”

In the wake of this tragedy, family members of one of the victims are now lobbying for legislation that would require an employer to review a job applicant’s social media history as part of their background check before hiring them. Aptly named “Cristina’s Law” after 18-year-old victim Cristina Lobrutto, the bill contradicts new legislative proposals by state and federal lawmakers seeking to protect an individual’s right to social media privacy.

This year, thirty-five states currently have legislation pending that would prohibit employers from requesting an applicant’s social media password as a condition for employment. Maryland, California, Washington, New Jersey, Illinois are some of the states that have already passed such laws. Similar legislation also prevents colleges and universities from requesting social media personal information.

Advocates of Cristina’s law argue that if employers had seen the New Jersey shooter’s previous Twitter posts, he never been hired by the supermarket chain. Opponents of the law argue that reading one’s social media history is the equivalent to asking for their personal diary or reading private emails. Lawmakers voting to prohibit social media screenings feel that a basic criminal background check should be sufficient.

So what do you think? Should employers be able to consider social media posts before hiring applicants, or is this a violation of privacy?

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Here’s a checklist for when to request a credit check

All these new Equal Employment Opportunity Council guidelines on background checks have caused many employers to reevaluate the way they conduct their employment screening, as well as the justifications for each type of report they request on every potential new hire. While that is a positive outcome, and the desired one, from the EEOC’s standpoint, it has caused some employers to be a bit confused about just what is acceptable and OK in regards to the various types of background checks they’d gotten accustomed to using without question for just about every hire.

So when is it acceptable (and a very good idea) to request and use a credit check as part of the employment screening process?  Here’s a checklist:

  • When the position you are hiring for involves access to confidential financial information.
  • When the employer is a bank, credit union, or other financial institution.
  • When the position in question is a law enforcement officer, emergency medical personnel, or a firefighter.
  • When the position of employment requires a financial responsibility to the employer or a customer. Responsibilities might include authority to issue payments, collect debts, transfer money, or oversee contracts.
  • When the employer can demonstrate that the information is a valid and reliable predictor of employee performance in the specific position of employment.
  • When the position of employment involves access to an employer’s payroll.

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New survey says more employers doing fewer credit checks

A recent Society for Human Resource Management survey found that more than half of respondents to a recent Society for Human Resource Management survey said they don’t use credit checks in the hiring process. That’s an increase from 2010, when 40 percent of organizations reported not using credit background checks. In 2004, 39 percent said they did not use such background checks when hiring.

The survey also found:

  • Most employers focused on credit histories of two to seven years. Only 6 percent of organizations said that all years of credit history were equally important, a decrease from 17 percent in 2010.
  • Of the 34 percent of employers that conducted credit checks on selected job candidates, 87 percent did so for positions with financial responsibilities and 42 percent used them for senior executive positions.
  • More organizations saying that complying with state law requirements was among the primary reasons criminal records checks were done, up from 20 percent in 2010 to 28 percent today.
  • Fifty-eight percent of organizations allowed job candidates to explain the results of their criminal checks before the decision to hire was made.

The findings suggest employers are becoming more selective on the background check processes they use and are tailoring the vetting process to more acutely select the kind of background information most useful for each individual job description. This comes on the heels of the Equal Employment Opportunity Commission’s new guidelines on criminal background checks.

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Foreigners in U.S. flight schools aren’t all given background checks

More than a decade after al-Qaeda terrorists who helped carry out the Sept. 11 attacks received flight training in the U.S., a government investigator has found that American officials aren’t doing background checks on all foreigners who apply to flight schools.

An unspecified number of the 25,599 foreigners who applied for U.S. pilot licenses between January 2006 and September 2011 weren’t given background checks by the Transportation Security Administration, said Stephen M. Lord, a director at the Government Accountability Office, Congress’s auditor, in written testimony for a U.S. House panel last week.

Foreigners who weren’t subjected to criminal background checks still received training and a license, Lord said at a House Homeland Security subcommittee hearing on the security gaps. According to Transportation Security Administration rules, foreign nationals looking to get flight training in the U.S. must receive a security threat assessment. That process includes checking applicants’ backgrounds for terrorist and criminal activities and immigration violations.

Mohammad Atta, the lead Sept. 11 hijacker, and some of his accomplices received flight training at U.S. schools. It’s surprising and frightening that so many years after the U.S. was crushed with the single worst terrorist attack, such background check policies would still have such weaknesses.

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Study suggests job applicants put off by social media background checks

Employers who are beginning to use social media as part of their background check process might be opening themselves up to a negative impression – and even job offer rejection – by prospective employees.

That’s according to research from a study on the effects of social network screening in the workplace conducted by researchers out of North Carolina State University. The study, which was presented at a recent Society for Industrial and Organizational Psychology conference, found that social media background screening actually reduces an organization’s attractiveness for the job applicant and incumbent worker.

According to the study, 175 students applied for a fictitious temporary job they believed to be real and were later informed they were screened. Applicants were less willing to take a job offer after being screened, perceiving the action to reflect on the organization’s fairness and treatment of employees based on a post-study questionnaire. They also felt their privacy was invaded.

The use of social media background checks is becoming more popular among employers. While this study doesn’t suggest employers not be completely candid and transparent about the use of such employment screening methods, it should cause some discussion about whether the tactic is worth the payoff.

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Baldor Electric Co. settles hiring discrimination claim

Yet another company has been caught in a discrimination claim when it comes to background checks used during the hiring process. Baldor Electric Co. has agreed to pay $2 million to settle a U.S. Department of Labor Office of Federal Contract Compliance Programs discrimination claim based on their employee background check policy.  The company denied bias in its settlement. Baldor holds more than $18 million in federal contracts and is owned by ABB Ltd. in Zurich, Switzerland.

The Labor Department investigation determined that Baldor’s background screening process had a disparate impact on women and minorities. The result of those screening protocols was that 795 qualified women and minorities were not given the opportunity to advance to the interview stage of the hiring process. The company has been defending itself since the Labor Department raised the issue over Baldor’s 2006 employment applicant screening data.

Penn State puts stronger background check policy in place

The effects of the Jerry Sandusky child sex abuse case will be echoing through Happy Valley for a long time, and in many ways. One of the latest came last week, when a new Penn State University background check policy went into effect. The policy requires final job candidates and third-party employees who are offered employment undergo a criminal background check before they are hired to work at the university.

Three of the university’s existing policies (HR69, HR95 and HR96) were combined into the new HR99 policy, “Background Check Process,” which has incorporated a more comprehensive procedure that also ensures compliance with recently issued federal Equal Employment Opportunity Commission guidelines on background checks.

The new policy establishes a clear process to ensure that a candidate’s criminal history and any potential child abuse records are reviewed. Background checks will be used solely to evaluate candidates’ eligibility to be engaged in any work capacity by the university. In addition, current employees who are considered to be in “sensitive/critical” positions, as defined in the policy, must complete background checks if they have not already been completed. Positions with responsibility for protected, personal or other sensitive data (auditors; registrars; IT, HR, and payroll staffs); positions with master key access to all offices/facilities within buildings; and positions with responsibility for controlled substances or hazardous materials are among those considered to be sensitive/critical, according to news reports.

The policy also requires all individuals, including current employees, to disclose criminal arrests and/or criminal convictions that are outlined in the self-disclosure form within 72 hours of their occurrence. Candidates who don’t comply or who provide inaccurate information will not be considered for employment.

It will be interesting to see what changes other universities, children’s charities and other organizations make in light of the Sandusky crimes.

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EEOC guidelines on background checks causing a stir

We know we’ve written about this before, but there seems to be some lingering confusion regarding the Equal Employment Opportunity Commission’s recent guidelines changes to the way background checks are used in pre-employment screening protocols. So we thought we’d try to clear it up.

In April, the EEOC issued new guidance for employers to use when considering arrest and conviction records in employment decisions. It determined that the use of an individual’s criminal history during the interview and hiring process could constitute discrimination and makes an attempt to discourage using the information differently based on an applicant’s race or national origin.

Some employers may have interpreted this in the broadest sense, doing away with criminal records checks as part of their employment screening processes because they’re scared of legal repercussions. But that’s not the safe way to go, nor is it what the EEOC intended. To remain fair and safe, employers should still conduct criminal background checks, but only consider convictions, not arrests. Arrest records are not proof of criminal conduct, so they should not be used as grounds for exclusion. Conviction records, on the other hand, typically serve as sufficient evidence that a person committed a crime. Use of these records by an employer makes good legal and business sense.

Let’s be clear, one more time: The EEOC cannot mandate that employers must refrain from obtaining or using conviction records, nor are its new guidelines trying to dissuade employers from doing so. They simply seek to ensure that such information is not used in a discriminatory way. Employers should not be using a blanket policy, such as “no felony convictions in the last seven years.” Instead, they should review each criminal background report on a case-by-case basis and make sure the company’s background check requirements make sense for that position.

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HR professionals should be cheerleaders for screening policy

Are you an HR professional who believes in the importance of background checks but can’t get the rest of your team on board the employment screening bandwagon? The human resources department often takes the fall for a bad hire, because they’re the ones who are charged with checking references and obtaining drug test results for new hires. But it’s not fair to blame HR when there is no clearly established system of checks and balances in place for prospective employees.

If you’ve been at this awhile, chances are you already have employment screening protocols in place – it just might not be formal “policy” yet. In order to get your employer to adopt a formal policy, you might have to do the legwork. But that’s still worth it, if it means you will avoid trouble down the line – legal or otherwise – thanks to a bad hire that slips through the cracks.

First you’ll need internal support for the practice, so educate key decision makers and stakeholders about the benefits of pre-employment screening. Point out benefits like the ability to make intelligent and informed hiring decisions, having a safer workplace and enjoying the efficiency of a more productive workforce.

Next, put together a draft of a formal policy. Include the different types of screenings for the different positions at your company. Then based on the kinds of screening reports your company needs, research to find the best available professional screening service to meet your needs. Doing the work up front for this very important policy will benefit everyone in the long run.

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